My SIM has been activated, but I can’t get online (I don’t seem to have any Internet). Why is this?

  • Make sure flight mode is not activated.
  • Switch the phone off, take out the SIM and wait for a few seconds. Put the SIM back in the phone, turn it on and wait until the network is detected.

If after doing this your phone still has no Internet connection, you may have to go to your Internet connection setting and follow these.