First steps with your SIM - Avatel | La revolución de la fibra
Llámanos GRATIS al 1790
We call you

First steps with your SIM

Have you received your new AVATEL SIM? Great! Here is all the information you need. Welcome!


I have ported my mobile line from another company to AVATEL. What should I do?


I have requested a duplicate or a new number. What should I do?

I have received more than one SIM card and I want to know which is the one for my telephone. How can I find out?




My SIM is now active but I do not have Internet. How can I configure it?




I am travelling abroad. What are the Roaming and overseas calling conditions?




I want to configure my voicemail. How do I do that?



Mobile tariffs

After activating my SIM, I have thought I need another tariff. What options do you have?




I need more information; how can I obtain it?