Roaming Conditions - Avatel | La revolución de la fibra
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Roaming Conditions

Since June 15th, 2017, a call, SMS, and data use in Roaming in the European Union has the same cost as a call in Spain, that is, it is deducted from the bonuses as if it were national traffic.

ZONE 1

GERMANY, AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CROATIA, DENMARK, SLOVAKIA, SLOVENIA, SPAIN, ESTONIA, FINLAND, FRANCE, GREECE, GUADALUPE, FRENCH GUIANA, HUNGARY, IRELAND, ICELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, MARTINIQUE, NORWAY, NETHERLANDS, POLAND, PORTUGAL, UNITED KINGDOM, CZECH REPUBLIC, ROMANIA AND SWEDEN

BROADCAST ROAMING: VOICE
CALL ESTABLISHMENT
€/MIN.
Zone 1 to Zone 1
Contracted rate
Contracted rate
Zone 1 to Zone 2
0,73 €
1,69 €
Zone 1 to Zone 3
0,73 €
3,15 €
Zone 1 to Rest of the Countries
1,82 €
8,35 €
ROAMING RECEIVED: VOICE
CALL ESTABLISHMENT
€/MIN.
Roaming Received Zone 1
Contracted rate
Contracted rate
BROADCAST ROAMING: SMS
SMS/€
Broadcast SMS Zone 1
Contracted rate
ZONE 2

ANDORRA, BOSNIA AND HERZEGOVINA, CANADA, UNITED STATES OF AMERICA, MACEDONIA, MOROCCO, MONACO, MONTENEGRO, LIECHTENSTEIN, PUERTO RICO, RUSSIA, SWITZERLAND, TUNISIA AND TURKEY

*UNITED STATES: In April 2022, the Roaming voice service in the United States is no longer available in some areas. We are currently working on an alternative to provide a solution. The price of the MB in the US is €7.87, we recommend connecting to Wi-Fi networks and using applications such as WhatsApp to avoid or reduce impacts on the bill.

BROADCAST ROAMING: VOICE
CALL ESTABLISHMENT
€/MIN.
Zone 2 to Zone 1
1,82 €
1,69 €
Zone 2 to Zone 2
1,82 €
1,69 €
Zone 2 to Zone 3
1,82 €
3,15 €
Zone 2 to Rest of the Countries
1,82 €
8,35 €
ROAMING RECEIVED: VOICE
CALL ESTABLISHMENT
€/MIN.
Roaming Received Zone 2
1,82 €
1,82 €
BROADCAST ROAMING: SMS
SMS/€
Broadcast SMS Zone 2
1,82 €/SMS
ROAMING RECEIVED: DATA
€/MB
MB pay per use Zone 2
7,87 €
ZONE 3

AZERBAIJAN, AFGHANISTAN, ARGENTINA, ANTIGUA AND BARBUDA, ARUBA, AUSTRALIA, BARBADOS, BOLIVIA, BRAZIL, CAPE VERDE, CHILE, CAMBODIA, COLOMBIA, COSTA RICA, CUBA, DOMINICA, ECUADOR, EGYPT, EL SALVADOR, UNITED ARAB EMIRATES, PHILIPPINES, GAMBIA, GREENLAND, GRENADA, HONG KONG, CAYMAN ISLANDS, BRITISH VIRGIN ISLANDS, ISRAEL, JAMAICA, JAPAN, KAZAJSTAN, KUWAIT, MADAGASCAR, MALAYSIA, MAURITYUS, MEXICO, MONTSERRAT, NICARAGUA, NEW ZEALAND, OMAN, PANAMA, PARAGUAY, PERU, QATAR, DOMINICAN REPUBLIC, SENEGAL, SAINT VINCENT AND THE GRENADINES, SAINT LUCIA,  SAINT KITTS AND NEVIS, TURKS Y CAICOS, THAILAND AND URUGUAY

ROAMING EMITIDO: VOZ
CALL ESTABLISHMENT
€/MIN.
Zone 3 to Zone 1
1,82 €
3,15 €
Zone 3 to Zone 2
1,82 €
3,15 €
Zone 3 to Zone 3
1,82 €
3,15 €
Zone 3 to Rest of the Countries
1,82 €
8,35 €
ROAMING RECEIVED: VOICE
CALL ESTABLISHMENT
€/MIN.
Roaming Received Zone 3
1,82 €
3,15 €
BROADCAST ROAMING: SMS
€/SMS
Broadcast SMS Zone 3
1,20 €
ROAMING RECEIVED: DATA
€/MB
MB pay per use Zone 3
7,87 €

Avatel reserves the right to monitor and verify roaming activity for the last four months. If during these four months you spend more time abroad than in Spain and roaming exceeds national use, we will notify you of this situation via SMS and a surcharge may be applied to roaming consumption of the line: 0.032€/min, 0.05 €/SMS and 7 €/MB.

Calls, SMS or Data in Roaming in Zone 1: EU are priced as in National. In case of having a contracted bonus, the bonus will be consumed first, if not, it will be the prices of National Calls. For international calls from Zone 1, International Call prices apply.

For international calls outside of roaming and calls to special rate numbers you can consult this document.