Check the speed of your line
Some things to consider before taking the test:
From AVATEL we inform you of the keys to carry out the speed test in the most appropriate way to obtain the most reliable results:
1. Carry out the test always connecting the cable to your device, never with WiFi.
2. Close all open programs and make sure there are no other connected devices in the home.
3. Deactivate the antivirus and keep in mind that some operating systems use up to 5% of the capacity of your line in “network operations”.
Learn more about the reliability of speed tests
The results of a speed test and its reliability depend on many factors: connecting the computer to the router via cable and not via Wi-Fi, performing the test at different times of the day, that no user is using the Internet at that time…
Although the contracted fiber optic service supports all the speed without problems, it could happen that the client will not see it reflected in a speed test, since physical connections transmit additional data that is not reflected in the test, but takes up bandwidth of band. This happens with all fiber connections on the market. The download and upload speed does not only depend on what you have contracted, but also on the external servers to which you connect, therefore, most of the time external servers do not reach 100% of the contracted speed.